Frequently Asked Questions
ScreenVexa FAQ
Does ScreenVexa upload my recordings?
No. Version 1.3.1 processes recordings, screenshots, trimming and export work locally and does not upload capture content to ConvertBuddy.
Why is MP4 not available on my computer?
MP4 export appears only when Chrome and the device expose a compatible local encoder. Use WebM when MP4 is unavailable.
Can I record only part of the screen?
Yes. Enable selected-region recording, choose a tab, window or screen through Chrome, then drag the rectangle to record.
Why is there no shared audio?
Browser-tab audio is most reliable. Choose a Chrome tab and enable Share tab audio in Chrome's source picker. System audio availability varies by platform and capture source.
Will New recording delete the previous video?
No. Completed recordings remain in Saved Recordings until you delete the local copy or clear extension data.
Where are local playable copies stored?
They are stored in the Chrome profile's local extension storage. Downloaded computer files are separate. Long or 4K recordings can use substantial browser storage.
Can ScreenVexa save every recording to one folder?
Yes. Chrome Downloads remains the default, or you can select a folder from Settings. Chrome controls permission to that folder, and you can forget it at any time.
Why does my GIF have no sound?
The GIF format does not support audio. Use WebM or MP4 for video with sound.
Why can an extension not capture a Chrome internal page?
Chrome protects internal pages, the Chrome Web Store and certain restricted pages from extension capture or script injection.
Does 4K improve a lower-resolution source?
No. The option requests up to 3840 × 2160. ScreenVexa does not invent detail or upscale a lower-resolution source.